For technical queries please use the search facility provided with the Steema forums
Our software products are basically delivered by Web download. After the transaction is completed, we will e-mail license and password information for you to download the licensed software within one business day of placing the order. You will receive your Customer number, License number and Password keys within one working day at most.
Our sales staff works Monday through Friday from 9:00h to 17:00h (CET) all year round, except on the public holidays established for this year.
Public Holidays 2018:
- January 1th
- March 30th
- April 2nd
- May 1st
- July 25th
- August 15th
- September 11th
- October 12th
- October 29th
- November 1st
- December 6th
- December 25th
- December 26th
Prices are subject to change without prior notification. Prices exclude VAT rate. Product prices are fixed in US dollars and €uro prices shown are an approximate value subject to the daily exchange rate. Payments are to be wired to Steema in US dollars or €uro. Credit cards used to be billed in €uro at the exchange rate in effect at the time of order. A slightly price variation may occur due to this currency conversion.
Steema accepts payment by credit card (Visa, MasterCard, Eurocard, American Express) and by bank transfer. If paying by bank transfer, you should assume bank wire fees for us to receive payment in full. Usually it takes around 3-5 business days for the payment to reach us. Once we receive payment, we will send you the notification with download information. If you do not receive the notification within 5 business days, please email us at email@example.com
If, within 30 days of purchase, you are not entirely satisfied with a product that you purchased from us, notify us and we’ll authorize a return and refund your money. After such period, Steema Software will not be responsible of any money back. We ask for a signed Letter of Destruction stating that you have removed the software from all systems immediately and destroy any copies. Once we have received this statement please allow a couple of days for processing.
Steema accepts Purchase Orders from established companies, educational institutions and government entities.
Payment terms are 30 calendar days from the date of invoice.
You can email or fax us your official order on company letterhead and you will receive an order confirmation to the e-mail address provided.
- 2 Licenses: 5% discount
- 5 Licenses: 20% discount
- 10 Licenses: 25% discount
We offer special 50% discount for Academic & Non-profit Organizations (Non-Government Agencies) on a direct purchase. Educational licenses must not be used for commercial purposes and are limited to academic use only. Please contact firstname.lastname@example.org and include your institution credentials.
No. These versions cannot be upgraded to TeeChart Pro. Users are required to buy a developer license at the current single-license price.
A DEVELOPER LICENSE is required per programmer who should be using TeeChart Pro, just as with the programming environments. This license is Run-time royalty free when distributed as part of a desktop application. That means you may distribute your programs with TeeChart compiled within. In the case that your application End-Users may access, retouch or recompile any of the TeeChart components therein or script with them on a web server, a separate regular developer or webserver license must be purchased.
A WEB SERVER LICENSE is required for each web server serving the teeChart Control with a serverside scriptable module. This license is available as separate product to the Developer license, but is only available to programmers in possession of at least one Developer license. Whether or not your need an additional Webserver runtime license depends on whether or not your Web server application allows its browser clientbase to customize TeeCharts using TeeChartControl's methods and properties. This is usually achieved by allowing scriptable access to the TeeChart Control at the server via ASP, JSP, etc., housing it in a VBUserControl or compiling it into an ISAP DLL. If this is your intention then you are required to buy a Web server runtime license for each server that runs a scripted TeeChart in addition to the necessary Developer license(s). If, on the other hand, your server, in a manner independent of any client or timer activity, only provides a static image file or a codebase download via one of TeeChart's CAB files (for example) for the loading of a TeeChart TEE file then a Web server runtime license is not required. More information at Web Server License page.
The teeChart license is perpetual and it's being sold on a subscription basis.
The Subscription License is valid for a 12 month period.
This entitles subscribers / license holders to obtain any product version that is being published during subscription period and access to technical support.
Once the subscription has expired you can choose to renew your subscription for additional 12 months. If you choose not to renew, you can continue using the software but will not receive the additional benefits of our subscription service.
Please see the Subscription licensing page for complete details.
You can renew / upgrade your license subscription online or by contacting email@example.com.
Before expiry date: You can renew your Subscription License at the renewal price. We will notify you via e-mail at least 30 days prior to the expiry date.
After expiry date: If your subscription has lapsed over 30 days, the renewal price will not apply and the cost will be that of a license upgrade price.
You can transfer all the SOFTWARE (including all component parts) under the understanding that the transferee agrees to the terms and conditions of the license agreement. In this case, we require you to provide us with written notification of the license transfer including contact details of the transferee.
You can freely use code in the examples.
For the TeeChart Pro source code, you first need to contact us explaining which code you need to add to your projects. We can then allow you to use it together with a Copyright message.
Yes it is. But it lacks all of the more powerful features found in TeeChart Pro. TeeChart Pro also includes (optional) 100% SourceCode.
You may review features supported by the different TeeChart versions at the Feature Matrix.