Ordering information


Q: Can you email me TeeChart Pro ?

The version file size is too big ( 7 to 12 MB depending on the version ) to be sent by email. 
Many internet providers restrict email sizes to 1MB. We also have no resources to split emails in different sections and make sure each section is correctly transmitted. In the past we did so, and we received back with email errors most of the shipments.

We delivery an access key via email for our customers to download teeChart Pro from our web.
Optionally we can ship CDRom via regular mail incurring shipping charges only.


Q: How can I order TeeChart Pro ?


You can order it by filling the "Order Form" found at our web site .We recommend that you use our web Secure form to send your ordering details.
You can also print the faxable Order Form and fax it to us to our fax number: 
+34 972 21 87 18 
We accept Credit Card ( VISA, Mastercard, American Express ), Bank Transfer and Cheques orders.
We also accept Pro-Forma and Purchase Orders. See next questions and answers in this FAQ.

Several resellers around the world also distribute TeeChart Pro.
For special ordering questions, please contact us by email at sales@steema.com . 


Q: How much does TeeChart Pro cost?

Up-to-date price list is publicly available at our website page: http://www.steema.com/ordering/order.html

The single-license price is per developer.
All licenses are Royalty-Free ( it does not allow you to deliver TeeChart Pro source code, 
it allows you to deliver compiled code or packages ).

For special requirements, please contact us at  sales@steema.com .


Q: Is there any discount for Educational and non-profit institutions?


Yes, Educational Institutions and non-profit organizations (NO-Government Agencies) get a 50% discount on the full price. 
There is NO "Educational Upgrade" price. 
Please contact sales@steema.com  for
Educational & non-Profit organizations discount.


Q: My company only admits purchasing orders of packaged products. How can I work around it?


You can send us an Authorized Purchase Order from your Organization and we will send you back related purchase invoice and product and password information via email.Upon request, packaged product CD Rom and printed invoice will be also shipped.

Please bear in mind that our Business terms are  30-day Net from our invoice date..


Q: Where can I get more information and eventually order TeeChart Pro?

We will be very pleased to answer all your ordering questions by email at sales@steema.com
Ordering and commercial information is also available at our web site www.steema.com


Q: Are users of teeChart version included in Borland Delphi and C++Builder packages eligible for an upgrade price for teeChart Pro?

No. In this case we do not consider an upgrade price. Standard version users are required to buy a developer license at single-license current price.