Online registration not working for reinstall of 8.02

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
Post Reply
Posts: 6
Joined: Tue Nov 13, 2007 12:00 am

Online registration not working for reinstall of 8.02

Post by Kevin » Mon Sep 01, 2008 12:19 am

I had to reinstall C++ Builder 2007 and therefore had to reinstall TChart 8.02. During the TChart install I enter the License number and Password and click the Register link to register online. On the next dialog I select Direct Connection to Internet and click okay. The dialog is redisplayed and I do the same again. I then get an error saying can't register online, do I want to register by phone/email.

Is there an issue with online registration?

Site Admin
Site Admin
Posts: 14730
Joined: Mon Jun 09, 2003 4:00 am
Location: Banyoles, Catalonia

Post by Narcís » Mon Sep 01, 2008 9:29 am

Hi Kevin,

No that I can think of except that you exceeded the number of registrations available.

Could you please contact our Sales Dept. at sales at steema dot com with your license details and the code for manual activation provided by the installer? We will investigate if there's anything wrong with your license and, in the meantime, you'll be able to install the software.

Thanks in advance.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
Image Image Image Image Image Image
Instructions - How to post in this forum

Post Reply