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[2020.30] Error in TeeCalc.exe during installation

Posted: Tue Jun 09, 2020 7:08 am
by 16485371
Hello,

I want to install on a computer "TeeChart Pro VCLFMX-2020.30" for Delphi Rio 10.3.3 and Sydney patch 1 but I got this warning message and can't continue installation.

I removed previous Teechart version and FastReport.

Did I miss something before install new version ?

Regards

Re: [2020.30] Error in TeeCalc.exe during installation

Posted: Mon Jun 15, 2020 4:10 pm
by Marc
Hello,

Please check that there are no folders left over from the previous install that may include teecalc.exe and that you are running the new installer with administrator rights.

Regards,
Marc Meumann

Re: [2020.30] Error in TeeCalc.exe during installation

Posted: Fri Jun 19, 2020 7:34 am
by 16485371
Hello Marc,
Thank you for your answer.
I cannot tell you if your solution works, I didn't even try ton install new version again: I have to keep previous version for production
Regards

Re: [2020.30] Error in TeeCalc.exe during installation

Posted: Thu Jul 16, 2020 2:15 pm
by 16485371
Hello,

I installed .net framework 3.5 and I checked that I hadn't folders from previous version. I didn't found teecalc.exe in my computer.

I executed as admin the setup but I still have an issue.
Capture.PNG
Capture.PNG (27.92 KiB) Viewed 5110 times
Regards

Re: [2020.30] Error in TeeCalc.exe during installation

Posted: Mon Jul 20, 2020 1:50 pm
by yeray
Hello,

I can run through the activation using your license details without issues from here:

Activate.jpg
Activate.jpg (38.21 KiB) Viewed 5070 times
TeeCalc_4VPMdTd3Au.png
TeeCalc_4VPMdTd3Au.png (6.51 KiB) Viewed 5070 times
TeeChartVCLFMX-2020.30_lcQ0EjqxAH.png
TeeChartVCLFMX-2020.30_lcQ0EjqxAH.png (18.02 KiB) Viewed 5070 times
Please check you aren't adding any space or another wrong character in the license or password boxes.

Re: [2020.30] Error in TeeCalc.exe during installation

Posted: Mon Jul 20, 2020 2:28 pm
by 16485371
Hello Yeray,

Thank you for your answer.

I checked input datas but I put correctly my licence number and password. I think I have right login informations. Maybe can we resolve it in PM ?

Regards

Re: [2020.30] Error in TeeCalc.exe during installation

Posted: Tue Jul 21, 2020 5:13 am
by yeray
Hello,

Feel free to write to info@steema.com referencing this thread.