TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
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marder
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TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by marder » Wed Nov 23, 2011 10:10 am

Hello.

I just run the Binary version installer of TeeChart Pro V2011.04 (Build 2011.04.41118).

After the installation seems to be complete (progress 100%), I get an message telling "TeeChart files to AUTO install cannot be found".
When I commit this message, the installer told me that installation was successful, but when I start my Delphi 2010 IDE, the packages are not installed.

Note: I have already installed TeeChart Pro V2011.04 for Delphi XE2 on the same system without any issues.

Can you please help me?

marder
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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by marder » Wed Nov 23, 2011 10:45 am

Additionally:
1. I now did uninstall my TeeChart Pro for Delphi XE2 and install only for Delphi 2010.
Same issue.
2. I tried this again with the former release TeeChart Pro V2011.03 and this works as expected.

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by Yeray » Wed Nov 23, 2011 12:51 pm

Hello Marder,

Could you please open your IDE and try to install the packages manually in the "Component/Install Packages..." list?
Just open that list and add the packages browsing to the .bpl(s) in the "Bin" folder of your TeeChart installation.
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ImageYeray Alonso
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marder
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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by marder » Wed Nov 23, 2011 3:34 pm

Dear Yeray.

I added all the 6 BPLs, but then I get some errors about wrong procedures in the DLL and only one package is added (2DclTree2D14Tee9.bpl").
This does not work!

Could you please provide me a fixed binary installer?

Thanks and best regards.

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by kville » Thu Nov 24, 2011 7:32 am

I seem to have the same problem. Got the same "TeeChart files to AUTO install cannot be found" message while installing. Then I Removed all (also older) TeeChart instances and reinstalled "TeeChart Pro for RAD XE". Same message during install as before. And when I am opening the C++ Builder project and trying to compile, I get complaints about missing tee915.bpl. Tried to add packages manually but get the same message about duplicate things. Please help.

EDIT: Removed "TeeChart Pro for RAD XE" again and installed "TeeChart 2011 Delphi 2011 (v.2001.03.30407)" and everything works again. What is wrong with the newest version?

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by mfehr » Thu Nov 24, 2011 4:13 pm

I can confirm this problem.
Any help would be very nice.

Regards!

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by Yeray » Fri Nov 25, 2011 11:53 am

Hello,

We are investigating this and we'll be back asap.
I've reproduced the problem here but I could install the packages manually. In the meanwhile, for those who have problems installing the packages manually, the easier would be to go back to v2011.03.
Best Regards,
ImageYeray Alonso
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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by Yeray » Fri Nov 25, 2011 4:24 pm

Hello,

As an update, we've found the problem in the installers and corrected it. We will check them and hopefully they will be ready to download on Monday or Tuesday.
In the meanwhile, as a workaround, after receiving the "TeeChart files to AUTO install cannot be found" message, let the installation finish. Browse to the installation folder and rename the DelphiX folder to Delphi, just remove the number at the end of that folder name. After it, you should be able to run TeeInstall.exe utility to install the component in the IDE as usually.

Excuse us for the inconvenience.
Best Regards,
ImageYeray Alonso
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Steema Software
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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by ijbranch » Fri Nov 25, 2011 10:48 pm

Ahhh, No. Trying to install under D2007. Deleted the '11' from the end of Delphi11, an TeeInstall and got...

TeeChart Installation
VERSION: 2011
RAD 2007.Win32 v11 (BDS v5 Professional) (C++)
EXCEPTION:
Error copying files: Origin folder D:\Steema Software\TeeChart 2011 for Delphi 2007\Delphi11\System does not exist.

Same for XE & XE2

Look forward to the fixed installs next week.

Regards,

Ian

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by Yeray » Mon Nov 28, 2011 11:54 am

Hello,

We've just corrected the v2011.04 installers. Now they shouldn't give the "TeeChart files to AUTO install cannot be found" problem.
Please, download the v2011.04 installer again from the download area.
http://www.steema.com/clientaccess
Best Regards,
ImageYeray Alonso
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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by marder » Thu Dec 01, 2011 4:43 pm

Hello Yeray.

Was this a silent update, without even increasing the Build number (it still shows 41118)?
I can see that the size of the installer slightly changed, so I guess it was.

Please consider to increase at least the Build version, to avoid confusion, for you and your customers!

Best regards

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by Narcís » Fri Dec 02, 2011 8:20 am

Hello marder,

Thanks for your suggestion. We didn't change build number because it just replaced "broken" installers. Anyway, your suggestion seems reasonable to me and will consider it in the future.
Best Regards,
Narcís Calvet / Development & Support
Steema Software
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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by RGRGRG » Sat Dec 24, 2011 3:33 pm

I try to install Teechart 2011 for Delphi 2010 and i use the 0.4455.0.0 file number of TeeChart2011Delphi2010.exe. this fail on the copying of Tee914Eval.b in the system directory (98% in progress) with this message "The file ...\Tee914Eval.bpl" could not be opened.

Yhe RAD XE installation fail so. With the same message with Tee915Eval.bpl
But the Delphi 7 and Delphi XE2 are OK.

All these files are downloaded yesterday and have the 0.455.0.0 number.

Thank you for your help.

Gerard

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Re: TeeChart Pro V2011.04 - Delphi 2010 binary installer failed

Post by Yeray » Tue Dec 27, 2011 9:38 am

Hello Gerard,

I'm a little bit confused. Are you downloading the TeeChart VCL evaluation version, build 4455, login into the client area with the evaluation license? When I log into the client area with an evaluation license, I see the v2011.04.41118 builds, I see no 4455 listed.
Could you please confirm from where are you getting these installers so we can check if they're broken?
Best Regards,
ImageYeray Alonso
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