Conflict between TeeChart ActiveX v5 and v7

TeeChart for ActiveX, COM and ASP
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Seth
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Conflict between TeeChart ActiveX v5 and v7

Post by Seth » Thu Jun 03, 2010 7:56 am

Hello,

I'll inquiry of you about Conflict between TeeChart ActiveX v5 and v7.

After execute a html page that use TeeChart 5.0, execute TeeChart 7.0.
There is a 'DAX Error' .
(Refer to Picture: http://211.215.58.66/report/teechart/dax.htm)


Test)
1. Delete All TeeChart ocx(v5 & v7) in System.
2. Execute teechart5cab.html (http://211.215.58.66/report/teechart/teechart5cab.htm)
3. Install teechart5.cab
4. In That Web Page, Execute teechart7cab.html (http://211.215.58.66/report/teechart/teechart7cab.htm)
* If you create new Tab or execute new web page, it could not occur.
* Sometimes, some system makes error even if creat new Tab.
* When use v5 and v7 in same System, the 'DAX error' occures continuous


Please Answer Soon.

Yeray
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Re: Conflict between TeeChart ActiveX v5 and v7

Post by Yeray » Mon Jun 07, 2010 1:44 pm

Hi Seth,

I could reproduce it by:
1. Open IE8.
2. Open a new tab to teechart5cab.html.
3. Close the tab.
4. Open a new tab to teechart7cab.html.

Then I've tried with another browser that supports ActiveX, in that case I've tried AvantBrowser and couldn't reproduce the problem following the same steps.
Could you please check if the problem is reproducible in another ActiveX compatible browser?
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

Seth
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Posts: 92
Joined: Tue Aug 17, 2004 4:00 am

Re: Conflict between TeeChart ActiveX v5 and v7

Post by Seth » Wed Jun 09, 2010 7:46 am

1. Open IE8.
2. Open a new tab to teechart5cab.html.
3. Close the tab.
4. Open a new tab to teechart7cab.html.
You do not "3.Close the tab.", please.


We want you to test in same tab.
Follow this,

1. Open IE8.
2. Open a new tab to teechart5cab.html.
3. On the tab, opened teechart5cab.html, open teechart7cab.html . (not another tab)

Then, the problem will occur.
Check your Test again, please.

If we execute this test, don't we reduce this problem?
Do we have to open them using another tab??

I,ll wait for your answer.

Yeray
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Re: Conflict between TeeChart ActiveX v5 and v7

Post by Yeray » Wed Jun 09, 2010 8:17 am

Hi Seth,

In my tests I've seen:

1. Open IE8.
2. Open a new tab to teechart5cab.html.
3. On the same tab, open teechart7cab.html.
No problem.

1. Open IE8.
2. Open a new tab to teechart5cab.html.
3. Open a new tab to teechart7cab.html.
No problem.

1. Open IE8.
2. Open a new tab to teechart5cab.html.
3. Close the tab.
3. Open a new tab to teechart7cab.html.
ERROR.

1. Open IE8.
2. Open a new tab to teechart7cab.html.
3. Close the tab.
3. Open a new tab to teechart5cab.html.
ERROR.

As said before. I can see this with IE8 but not with Avant browser. Have you tried with another ActiveX compatible browser?
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

Seth
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Posts: 92
Joined: Tue Aug 17, 2004 4:00 am

Re: Conflict between TeeChart ActiveX v5 and v7

Post by Seth » Fri Jun 11, 2010 8:18 am

Well, we thought that In any other browsers (IE8, IE7, Nascape, ETC) ,Errors doesn't have to occur.

We don't know our product will be executed which browsers and the error will be created which situations .
It seems to be created different from systems, but we can't find it exactly.
So, we want to fix this error.

Considered this situation, please.

Yeray
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Posts: 8912
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Re: Conflict between TeeChart ActiveX v5 and v7

Post by Yeray » Mon Jun 14, 2010 2:58 pm

Hi Seth,

I've tested your pages with more environments and I've seen:
- Under Win7 I could reproduce it with IE8 and Maxthon, but I can't reproduce it with Avant or Sleipnir.
- Under WinXP I couldn't reproduce it, even with IE8.

So I'm not sure that this would be a TeeChart related issue. Anyway, I've added it to the wish list to be revised deeper for future releases (TA05014967).
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

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