Search found 12 matches

by SNPSUSER
Tue May 23, 2017 9:31 am
Forum: Activex
Topic: Multiple legends support for boxplot charts
Replies: 4
Views: 3461

Re: Multiple legends support for boxplot charts

Hi Yeray, Thanks for your comments. The suggested code would not work as a solution for us, as this code adds 4 series points, and colors as per odd and even logic. Also, we need the chart control to support multi colored box plots within a single X item i.e. as same as how a bar chart supports the ...
by SNPSUSER
Fri May 05, 2017 3:02 pm
Forum: Activex
Topic: Multiple legends support for boxplot charts
Replies: 4
Views: 3461

Multiple legends support for boxplot charts

Hi team STEEMA, We are currently using the STEEMA control in our window based application to plot boxplot charts. These charts are generally drawn for a certain X axis label, but no legends. Does STEEMA charting control support multiple itemed legends for boxplot charts? The supporting example to th...
by SNPSUSER
Mon Apr 24, 2017 5:44 am
Forum: Activex
Topic: Incorrect X axis label highlighted wit Hover functionality
Replies: 3
Views: 2592

Re: Incorrect X axis label highlighted wit Hover functionality

Hi Yeray, Thanks for adding the issue to your bug tracking system. One request: The bug entered has been marked as an enhancement, but this should have been marked as HIGH critical bug. This issue has been reported by many of our customers and fix has been requested on high priority. When would the ...
by SNPSUSER
Fri Mar 31, 2017 10:18 am
Forum: Activex
Topic: Incorrect X axis label highlighted wit Hover functionality
Replies: 3
Views: 2592

Incorrect X axis label highlighted wit Hover functionality

Hi Steema Team, Encountered this hover related issue in 64 bit version of TeeChart201664.OCX. When mouse is hovered over the X axis labels, wrong X axis labels are highlighted. (See attached X--Axis hover issue TeeChart201664.PNG file) The same when done over X2 axis labels (legends), the correct X2...
by SNPSUSER
Tue Feb 28, 2017 8:26 am
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi Yeray, Received your below e-mail: ========================================= Hello, We've been trying to reproduce the problem consistently, still without success. If a condition for the error to appear is to have no charts loaded (after showing a chart), a workaround could consist on having a du...
by SNPSUSER
Thu Feb 23, 2017 11:09 am
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi Yeray,

We tried the suggestions, but it does not resolve the crashes in our application.

We are hopeful to have a positive update from STEEMA on Friday, 24th Feb 2017.
by SNPSUSER
Wed Feb 22, 2017 3:12 pm
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi Yeray, Thanks for the time this morning. As demonstrated, we could reproduce the crash in X64 bit STEEMA control, both in our main application and the dummy application. One of our key customers (using X64 version on Windows 10) has escalated this issue to our higher management and now has high v...
by SNPSUSER
Tue Feb 21, 2017 6:23 am
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi Yeray,

Thanks for the reply.

We already have a PRO support with STEEMA, and would request for a remote session for debugging and resolving this issue on urgent basis.
This issue is getting increasingly critical for us.

Please suggest.
by SNPSUSER
Thu Feb 16, 2017 5:26 am
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi, We have developed a sample application to demonstrate the crash in STEEMA charting control. The application has been developed in Visual Studio 2013 and run on a windows 10 machine. The below listed files have been uploaded to STEEMA server (under SNPSUSER user): a) Source Code for a demo applic...
by SNPSUSER
Mon Feb 13, 2017 12:32 pm
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi Sandra,

As per your direction we deactivate the GDI+ in our project, but it does not resolve our problem.

Best regards,
SNPSUSER
by SNPSUSER
Fri Jan 27, 2017 6:12 am
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Re: Crash on Unload

Hi Sandra, Thanks for reply! We would like to have a Remote Desktop sharing session wherein we can demonstrate the issue. Due to restrictions, we can not provide source code of our product. developing a sample project will be time consuming than to demonstrate the problem online. please let us know ...
by SNPSUSER
Tue Jan 24, 2017 6:06 am
Forum: Activex
Topic: Crash on Unload
Replies: 14
Views: 7557

Crash on Unload

Hello, We have a VC++ MFC application and we are using TeeChart ActiveX control 2016. We are encountering Crashes on windows 8.1 and windows 10 OS. This behavior is not observed on Windows 7. Following are the details of the application and scenario : The application is 64-bit, MDI Application Name ...